If you need our gobo, please prepare your logo first and send us the AI, PDF, CDR form of the logo picture(pixels more than 1400*1400), or you can contact with us before you place the order.
Q1. How can I order one more set projector?
A: You can place an order directly online or you can also contact with us, we will guide you. If you need more sets, we will provide discount according to the quantity.
Q2. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 5-13 days to arrive. Airline and sea shipping also optional.
Q3. Is it OK to print my logo on led light product?
A: Yes. Quantity order can print clients’ logo. Please inform us formally before our production and confirm the design firstly.
If you want to print your logo, you must send us your logo in vector form or your logo picture must be of more clarity.
Q4: Do you offer guarantee for the products?
A: Yes, we offer 1 year warranty to our products.
Q5: How to deal with the faulty of the led projector?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them
and resend them to you or we can discuss the solution including re-call according to real situation.
5 Stars (0)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
Enter your email below we will send you new Product SPECIALS! We have Staff Waiting to serve you!